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questions
frequently asked
- 01Custom orders are any items or specifications not available on our website; since order details can’t be changed after submission, the comment section is for shipping notes only. Please contact your sales rep or email sales@imaginetr.com for custom requests.
- 02Once an order is submitted, changes cannot be guaranteed due to our automated production process. If you need assistance, please reach out to your sales representative as soon as possible, and we will do our best to help.
- 03Our typical turnaround time is 3 business days. If there are any delays or changes to this timeline, our team will proactively reach out to keep you informed.
- 04Checks: ImagineThis Enterprise, LLC-1147 Oberlin Ave SW, Massillon, OH 44647 (330) 481-1102 Transfer: Contact us at ar@imaginetr.com for a copy of our banking details Credit Card: Place your orders online at: https://www.imaginethisprinting.com, contact us at ar@imaginetr.com to request a CC payment link or request a credit card authorization form. Payment Portal: We also have a payment portal that allows you to save payment methods for credit card and ACH, view your open invoices, make partial payments, and see payment history. You can register here using your email and zip code on fi le ( if you do not know the email and zip code in use, please confirm with us at: ar@imaginetr.com): https://connect.ebizcharge.net/ImagineThis
- 05Most card issues can be resolved by double checking the information entered is correct. The most common error is the zip code entered does not match the zip code the card is registered to, or the daily balance has been exceeded. Still having issues? Please contact us at ar@imaginethis.com
- 06Please contact us at sales@imaginetr.com or your dedicated sales rep with your online order number or your PO# with your email.
- 07Large-scale banner printing uses durable materials like 13 oz. vinyl, mesh, fabric, canvas, and backlit film, depending on the application. ImagineThis helps you choose the best material for indoor displays, outdoor signage, trade shows, retail graphics, and event branding for long-lasting performance.
- 08Custom outdoor graphics help businesses increase brand visibility, attract more customers, and create lasting impressions. From banners and building graphics to vehicle wraps and window graphics, professionally printed outdoor signage is built to withstand the elements while delivering vibrant, high-impact results.
- 09Most orders are produced within 3 business days, with shipping times depending on your location and selected delivery method. If your project has a tight deadline, our team can recommend the fastest production and shipping options available.
- 10Yes. ImagineThis specializes in high-volume wholesale printing for sign shops, print resellers, retailers, franchises, events, and nationwide branding campaigns. We combine advanced large-format printing technology with fast turnaround times and consistent color quality for every order.
- 11Yes. ImagineThis offers grand-format printing for oversized banners, building graphics, trade show displays, wall murals, and other large-scale visual projects. We produce custom graphics in virtually any size, making it easy to create bold, attention-grabbing displays for indoor and outdoor applications.
- 12Large-format digital printing is used to create high-impact visual graphics such as banners, signs, posters, wall murals, window graphics, trade show displays, and retail signage. It delivers vibrant, high-resolution prints for businesses, events, and marketing campaigns that need to stand out.
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